Shipping, Made Simple

Order Processing

Once your order is placed, our team reviews the details and prepares each item carefully. You will receive an email when the order is confirmed and another update when it is ready to leave us.

• Orders are checked before dispatch
• Confirmation is sent to the email used at checkout
• Personalized or special orders may require additional preparation time

Delivery Times

Estimated delivery timing is shown during checkout and begins after dispatch. Delivery times can vary by destination, order volume, weather, and carrier conditions.

• Standard delivery estimates are provided at checkout
• Remote locations may require additional transit time
• Tracking becomes available once the carrier scans your parcel

Shipping Charges

Shipping costs are calculated from the order value and destination. Any applicable charge is displayed clearly in your order summary before payment.

• Qualifying orders may receive complimentary shipping
• No delivery charge is added after payment
• Any regional duties or taxes will be shown when applicable

Tracking Your Order

Use the Track Order button in the navigation and enter the email used at checkout. The tracking page will show whether your order is confirmed, being prepared, dispatched, or delivered.

Delivery Questions

If an order appears delayed or arrives with visible transit damage, contact customer care with your order number and the email used at checkout so we can help quickly.