Your information
How NEIU handles the information needed to provide a smooth, secure, and personalized shopping experience.
We may collect information you provide when creating an order, contacting support, tracking a delivery, or using administrator access. This can include your name, email, phone number, delivery address, order details, and messages.
Information is used to process orders, provide delivery updates, respond to questions, prevent misuse, maintain the storefront, and improve the shopping experience.
Payment details should be handled by a secure payment provider when live payments are enabled. NEIU does not need to store complete card numbers to complete an order.
The website may use essential storage and similar technologies to remember cart contents, maintain sessions, understand site performance, and keep the experience reliable.
We only share information with service providers when needed for payments, delivery, hosting, support, or legal compliance. Information is retained only for as long as reasonably necessary for these purposes.
You may ask to access, correct, or delete eligible personal information. Contact customer care using the email associated with your order so we can verify and respond to the request.
